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Process Improvement Efficiencies

Many, if not the vast majority of, government agencies have an immense opportunity to increase efficiency through improving their basic work flow processes.

As administrations come and go, and as new work requirements and legislation get piled on government agencies, incremental changes to the underlying work flow processes increase complexity - resulting in ‘work-arounds,' quick fixes, multiple hand offs - and gross inefficiencies.

To address this problem, The Lucas Group has developed a proprietary approach to significantly improve these processes - in a highly practical and specific way. Our ‘brown paper bag' approach is a ‘hands on' method that allows government employees - on the front line - to sketch out their current ‘broken processes' and identify smart solutions for improvement.

Having successfully implemented this approach in multiple agencies and offices throughout the country, we are excited about the improvements that can be achieved and benefits attained in efficiency, service and employee morale.

Strategic Sourcing/Purchasing Cost Reduction

Although government agencies are generally required to bid out contracts on a competitive basis, the truth is that there is typically great opportunity to improve purchasing efficiencies.

Many agencies - within state, city or federal departments -- purchase similar, or in some cases identical, products from different vendors, at different prices.

Moreover, in complex areas requiring rigorous analysis -- such as banking services, transaction processing, technology solutions, etc. - there is not sufficient government staff to evaluate and negotiate the most advantageous outcomes.

Thus, The Lucas Group has developed a practice to help these government entities achieve significant efficiencies throughout their purchasing activities. Working closely with our government sector clients, our teams have achieved saving - on average - of 20 to 25 percent of the total spend addressed.